Privacy Policy

Grobler & Associates Incorporated
Effective Date: 1 January 2025
Last Updated: 1 January 2025

Privacy Policy

Who We Are

Grobler & Associates Incorporated (“GroblerInc.”) is the Responsible Party as defined by POPIA. We are committed to processing your personal information lawfully, fairly, and transparently to deliver accounting, auditing, and business advisory services.

Information We Collect

We may collect and process the following personal information:

  • Identification details: name, ID or passport number, registration details

  • Contact details: address, phone number, email address

  • Financial details: banking, billing, and payment information

  • Business-related information: contracts, property details, transaction records

  • Technical data: IP address, device/browser type, cookies, website usage

  • Employment data: CVs, qualifications, and references

We do not collect sensitive information (e.g., religion, health, race) unless required by law or with explicit consent.

How We Collect Information

We collect personal information:

  • Directly from you (via forms, calls, emails, and service interactions)

  • Automatically through website analytics and cookies

  • From third parties such as regulators, credit bureaus, or service providers

Purpose of Processing

Your personal information is used to:

  • Provide and manage our professional services

  • Process invoices, payments, and financial records

  • Comply with legal and regulatory requirements

  • Communicate with you regarding our services or updates

  • Improve our operations, systems, and customer experience

  • Prevent fraud and enhance data security

Information Sharing

We may share your data with:

  • Employees, contractors, and service providers working under confidentiality agreements

  • IT, hosting, or cloud service providers

  • Auditors, regulators, or legal authorities when required by law

  • Business partners or potential investors in case of mergers or acquisitions

All third parties are required to maintain the same level of data protection as we do.

Cross-Border Data Transfers

Your personal information may be transferred outside South Africa when necessary for service provision. When this occurs, appropriate legal and security safeguards are applied.

Retention of Data

We retain your personal information only as long as required for legitimate business or legal purposes. When no longer needed, data is securely deleted or anonymised.

Security Measures

We apply reasonable technical and organisational measures to protect your data, including encryption, secure servers, and controlled access.
However, no system is completely secure, and online data transmission is at your own risk.

Your Rights

Under POPIA, you have the right to:

  • Access the personal information we hold about you

  • Request correction or deletion of your data

  • Object to or restrict certain types of processing

  • Withdraw consent at any time

  • Lodge a complaint with the Information Regulator of South Africa

Information Regulator Contact Details:
JD House, 27 Stiemens Street, Braamfontein, Johannesburg, 2001
📧 Email: inforeg@justice.gov.za

 Cookies

Our website uses cookies to improve your browsing experience and analyse site traffic. You may disable cookies in your browser settings, but this may affect website functionality.

Children’s Privacy

Our website and services are not directed to individuals under 18. We do not knowingly collect information from minors. If we discover that such data has been provided, it will be deleted.

Updates to This Policy

We may update this policy periodically. The most current version will always be available on our website, and significant changes will be communicated when appropriate.

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